The digital operating system for cloakrooms. Replace paper tickets with QR collection, payments, live operations and a guest journey that feels as polished as the venue itself.
One platform. The entire journey.
From the first guest arrival to the final uncollected item, every operational moment becomes visible, auditable and easier to manage.
One connected guest journey
Guests can pre-register, attendants can check items in quickly, and managers keep a live record of what has happened to every item.
No guest app. No account. No fragile paper ticket dependency.
The venue can share a registration link before arrival. Guests add their details, choose item count and pay in advance where required.
Attendants scan the guest QR or create a walk-up ticket, then link the item to a cloakroom reference or location.
The guest receives a branded digital collection ticket with QR code, item status and venue information.
At collection, one scan reveals the correct item reference and location. The attendant confirms before checkout is completed.
If an item remains after the session closes, the venue keeps a clear record and can contact the guest with next steps.
Operational control
Cloakroom.Link joins the guest ticket, payment, attendant flow and management view into one operational system.
See what is checked in, what is waiting, what has been collected and where attention is needed across one venue or many.
Reduce queues by letting guests register before arrival, while still supporting walk-up cloakroom traffic on the door.
Support paid, free and venue-specific cloakroom pricing with clear reporting.
Every check-in, movement, collection and admin action can be traced.
Support simple tag numbering or multi-location cloakroom layouts.
Keep guests informed with branded ticket and left-item communications.
Built for live venue pressure
The system is designed for busy, time-critical environments. It gives teams clear status, controlled access and a traceable record of each item journey.
Operational pages are built to recover cleanly through reconnects and busy periods.
Owner, admin and attendant views keep each user focused on their role.
Attendants and managers see changing item states without manual page refreshes.
Actions are recorded so the venue can understand what happened and when.
A better standard
See how Cloakroom.Link can modernise your guest experience, improve operational control and give your venue complete visibility.